E-Comm is the first point of contact for 9-1-1 callers in 25 regional districts in British Columbia, handling over 2 million 9-1-1 calls a year (99 per cent of B.C.’s 9-1-1 call volume). E-Comm also provides dispatch services for police and fire departments and operates the largest multi‐jurisdictional, tri‐service wide‐area radio network in the province used by police, fire and ambulance personnel throughout Metro Vancouver and parts of the Fraser Valley.
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Our Mission & Vision
Our mission is to deliver exceptional emergency communications to the public and first responders that help save lives and protect property.
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History & Facilities
E-Comm's two Emergency Communications Centres are located in Vancouver and Southern Vancouver Island.
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Strategic Plan
E-Comm created (a)SPIRE 2025 to guide us as we work to provide exceptional emergency communication services in British Columbia.
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Shareholders
E-Comm is owned by its shareholders and operates on a not-for-profit/cost recovery basis.
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Board Of Directors
E-Comm is governed by a 22-member Board of Directors. The Board is responsible for overseeing E-Comm's strategic direction, finances and operating results.
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