Contact us

To contact a member of E-Comm’s management team or for general enquiries, please complete the following form, or write to E-Comm’s corporate headquarters (mailing address provided below).

NOTE: To request a 9-1-1 recording you must make your request in writing directly to the agency involved. Your request must include specific information. Learn more: request a 9-1-1 recording. In addition, please note that E-Comm does not dispatch for ambulance service in B.C., so any submission related to ambulance services should go to B.C. Emergency Health Services.

If you have an emergency, dial 9-1-1. If you want to report a non-emergency matter, please contact your local agency.

A list of non-emergency phone numbers within E-Comm’s service area are available online:

Please note this contact page is not monitored outside of regular business hours.

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E-Comm's Mailing Address

Emergency Communications for British Columbia Incorporated
3301 E Pender Street
Vancouver BC V5K 5J3

E-Comm General Reception


Media enquiries ONLY

604-215-4956 or 604-215-5023

Human Resources

604-215-4962 (Monday-Friday Business Hours)