To contact a member of E-Comm’s management team or for general enquiries, please complete the following form, or write to E-Comm’s corporate headquarters (mailing address provided below).
NOTE: To request a 9-1-1 recording you must make your request in writing directly to the agency involved. Your request must include specific information. Learn more: request a 9-1-1 recording. In addition, please note that E-Comm does not dispatch for ambulance service in B.C., so any submission related to ambulance services should go to B.C. Emergency Health Services.
If you have an emergency, dial 9-1-1. If you want to report a non-emergency matter, please contact your local agency.
A list of non-emergency phone numbers within E-Comm’s service area are available online: www.nonemergency.ca.
Please note this contact page is not monitored outside of regular business hours.
E-Comm's Mailing Address
Emergency Communications for British Columbia Incorporated
3301 E Pender Street
Vancouver BC V5K 5J3
E-Comm General Reception
Media enquiries ONLY
604-215-4956 or 604-215-5023
604-215-4962 (Monday-Friday Business Hours)