Category Archives: News Releases
NEWS RELEASE: Update on service disruption – March. 16, 2024
March 16, 2024At approximately 6:00 am on Saturday, March 16, 2024, E-Comm was made aware of a service …
Learn MoreNEWS RELEASE: Police, fire, or ambulance – E-Comm achieves best 9-1-1 service levels in 5 years
February 15, 2024Transformation initiatives spur positive momentum with more to come in 2024 E-Comm has released an update …
Learn MoreNEWS RELEASE: Concert directions, traffic lights and nose rings make list of top nuisance 9-1-1 calls in 2023
December 29, 2023B.C.’s largest emergency communications centre issues reminder on what constitutes an emergency call amidst record breaking …
Learn MoreNEWS RELEASE: E-Comm’s new non-emergency team shares tips ahead of holidays
December 18, 2023A dedicated non-emergency team is one of several improvements implemented by E-Comm in 2023 This week, …
Learn MoreE-Comm staff recognized for emergency response in Saanich shooting
November 23, 2023A team of call takers and dispatchers from E-Comm’s Vancouver Island Emergency Communication Centre (ECVI) have …
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