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E-Comm is in operation 24-hours a day, seven days a week. Our administration hours are Monday-Friday 8:00am - 4:30pm. Contact our receptionist at 604-215-5000.
Latest news releases
Thursday December 29, 2016
Stuck gym lockers/job queries top 2016 list of reasons to not call 9-1-1
Vancouver, B.C.— E-Comm's 9-1-1 call-takers are reaching out to the public today with their top ten examples of calls they received in 2016 that unnecessarily tied-up emergency lines.
Thursday October 20, 2016
Calling 9-1-1 for information during an earthquake puts lives at risk
Vancouver, B.C.— As part of today's Great British Columbia ShakeOut drill, E-Comm is reminding people that they should only call 9-1-1 during a natural disaster if it is a life-safety emergency.
Wednesday September 21, 2016
Regional Districts in the northern interior are now providing people who are Deaf/Deaf-Blind, Hard-of-Hearing or Speech Impaired (DHHSI) with the ability to contact 9-1-1 through a new specialized text service, called Text with 9-1-1 (T9-1-1).
Specialized 9-1-1 Text Service Now Available for Deaf and Speech Impaired Residents
Today regional districts in BC’s central and southern interior announced the availability of a specialized text service that allows people who are Deaf/Deaf-Blind, Hard-of-Hearing or Speech Impaired (DHHSI) to communicate with 9-1-1 call-takers by text.
Thursday August 8, 2016
New radios to provide enhanced capabilities for Lower Mainland first responders
Vancouver, B.C.— Police officers, firefighters and paramedics in the Lower Mainland will start to use new radios in 2017 that will be more effective and durable in challenging conditions and provide greater safety features for first responders.
Thursday June 16, 2016
E-Comm announces 2016-2017 Board of Directors
Vancouver, B.C.— E-Comm, Emergency Communications for British Columbia Incorporated, is pleased to announce its 2016-2017 Board of Directors. The announcement follows today’s Annual General Meeting, held at the emergency communications centre.
Tuesday, May 10, 2016
Port Moody Police Department successfully transitions dispatch to E-Comm
Vancouver, B.C.— Today the Port Moody Police Department (PMPD) moved its emergency call-taking and dispatch services to E-Comm. PMPD is the 17th police agency within southwest B.C. to integrate into E-Comm’s consolidated emergency communications centre; a transition that was the result of months of extensive operational and technical planning by PMPD and E-Comm.
Tuesday, March 1, 2016
Delta Police Department moves dispatch to E-Comm
Vancouver, B.C.—Today the Delta Police Department (DPD) successfully transferred its emergency call-taking and dispatch services to E-Comm. The transition was seamless with veteran DPD dispatcher Karen Irwin, who joined E-Comm as part of the move, assuming command of dispatch at 7:26 a.m. DPD is the 16th police agency within southwest B.C. to integrate into E-Comm’s consolidated emergency communications centre.
Tuesday, January 19, 2016
Upper Fraser Valley's 9-1-1 call-answer service successfully transferred to E-Comm
Vancouver, B.C.—Today at 8:49 a.m. E-Comm officially became the first point of contact for 9-1-1 callers in the Upper Fraser Valley. British Columbia’s largest 9-1-1 centre is now responsible for answering the frontend portion of 9-1-1 calls for the City of Chilliwack, Village of Harrison Hot Springs, Districts of Hope, Kent and Mission and Electoral areas A-H.
News release archives