Warm weather typically means more people spending time outdoors, whether they’re enjoying the beach, heading to a park, visiting a patio or exploring local attractions. With heat warnings in effect for parts of British Columbia, E-Comm is reminding the public to take steps to stay safe this summer and to know when to make the right call to 9-1-1.
Heat warnings
- For information and updates about heat warnings, follow Emergency Info BC
- Stay cool by spending time in air-conditioned spaces whenever possible. Check with your local city services for information about cooling centres and other available facilities. In Vancouver, you can call 3-1-1 for information
- Check in regularly on friends, family members and neighbours who may be more vulnerable to extreme heat
Make the right call to 9-1-1
Call 9-1-1 when someone’s life, safety or property is in jeopardy, or when you are witnessing a crime in progress.
If you’re ever unsure whether a situation is an emergency, it’s better to err on the side of caution and call 9-1-1. A call taker will ask questions to determine what kind of help is needed and can connect you with the appropriate emergency service.
When to call 8-1-1
If you have questions about heat-related symptoms or are unsure whether you need medical care, call 8-1-1 to speak with a health professional.
If you or someone else is experiencing a medical emergency or is in medical distress, call 9-1-1.
Wildfire safety
Hot and dry conditions can increase the risk of wildfires. To report a wildfire, unattended campfire or open burning violation, call 1-800-663-5555 toll-free or *5555 from a cellphone.
Our call takers and dispatchers are here to connect you with the help you need in an emergency—no matter the time of day or night. By knowing how to make the right call, you can help ensure emergency resources remain available for those who need them most. Stay safe, stay hydrated and enjoy your summer!
More information