E-Comm is now providing dispatch services for seven fire departments in the Regional District of North Okanagan (RDNO) and 15 fire departments in the Fraser Valley Regional District (FVRD).
E-Comm has been the 9-1-1 answer point for the RDNO and FVRD since 2014 and 2016 respectively. In February, 22 fire departments successfully transitioned their dispatch services. E-Comm will now be providing call-taking and dispatch services for fire departments within these same regions.
For more information, please read the media advisory.
Fraser Valley Regional District Manager of E911 and Information Technology Dave Philp (left) accepting a commemorative plaque from E-Comm’s Vice-President of Operations Erin Ramsay (centre) and Fire Services Manager John McGowan.
E-Comm fire call takers and dispatchers on the final transition day (February 20, 2019).
Saanich, B.C.—At 7:39 a.m. today, central/southern Vancouver Island RCMP detachments and the Central Saanich Police Service successfully transitioned 9-1-1 call-taking and police dispatch services to the new consolidated emergency communications centre. This follows the successful transition of Victoria Police Department on January 22 and the Saanich and Oak Bay police departments on January 29.
All agency transitions for the region are now complete.
Media Contact:
Jasmine Bradley
E-Comm Corporate Communications
604-215-5023
Happy Chinese New Year from all of us at E-Comm!
Wishing all those who celebrate a healthy, happy and prosperous new year.
January 30 is Bell Let’s Talk Day and E-Comm is joining the conversation around mental health.
As part of the first responder team, 9-1-1 call takers & dispatchers face high-stress situations while helping others. That’s why E-Comm supports #BellLetsTalk and working together to break down the stigma that surrounds mental health. Learn more at www.letstalk.bell.ca/en/bell-lets-talk-day
Saanich, B.C.—At 7:35 a.m., the Saanich and Oak Bay police departments successfully transitioned 9-1-1 call-taking and police dispatch services to the new consolidated emergency communications centre located in Saanich. This follows the successful transition of Victoria Police Department on January 22. Central and southern Vancouver Island RCMP detachments are scheduled for early February.
Media Contact:
Jasmine Bradley
E-Comm Corporate Communications
604-215-5023
